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CRM Overview

Track and convert leads with NuMetric CRM. Examine funnel stages, assign users, log activities, and monitor revenue in one place.

Updated over 5 months ago

CRM is available as an add-on for all NuMetric plans at $149/year, enabling full lead tracking, sales management, and performance insights.

Manage your customer relationships and sales pipeline with NuMetric's CRM tools. From lead capture to conversion, the CRM module lets you assign leads, track funnel stages (Lead, Qualified, Estimate, Won/Lost), log activity history, and monitor performance by user or team. Gain full visibility into your sales process, expected revenue, and win/loss ratios—ensuring timely follow-up and smart decision-making across your business.

NuMetric’s built-in CRM offers comprehensive lead management to help users track potential customers from first contact to final deal. The CRM dashboard provides:

CRM Overview Dashboard

  • Total Leads & New Leads this month

  • Conversion Rate & Revenue Generated

  • Funnel Summary (Weekly/Monthly/Yearly) across stages:

    • Lead Creation

    • Qualified

    • Estimate

    • Won/Lost

  • MVP of the Month and Team Performance

  • Revenue Metrics such as Win/Lost and Qualified/Non-Qualified ratios

  • Daily activities log for all CRM interactions

Lead List View

  • Filters by funnel stage, user, and activity date

  • Tracks:

    • Company Name & Contact

    • Created By / Assigned To

    • Latest Activity

    • Funnel Status

    • Expected Revenue & Month

Individual Lead Page

  • Primary Contact Info

  • Funnel Progress Tracker (Lead → Qualified → Estimate → Won)

  • Expected Revenue, Total Invoice Value, and Estimate Value

  • Tabs: Comments, History & Notes, Estimates, Invoices

  • Key actions: Create Estimate, Task, Update Funnel Stage, Update Note, Edit Lead

This CRM module is ideal for managing service partners, leads, and internal sales teams to follow up, convert, and close deals with full transparency and real-time tracking.

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