This guide walks Jordanian businesses through the step-by-step process of connecting their NuMetric account with the Jordan Income and Sales Tax Department (ISTD) e-invoicing platform. This is required to ensure your invoices are fully compliant with local tax regulations.
Step-by-Step: Link Your NuMetric Account to ISTD
From your Dashboard, click your Account Profile.
Click Settings.
Select Business Settings.
Locate your company and click the Action Button (⋮).
Click Edit.
Fill in the following required fields using your ISTD portal credentials:
Client ID (
رقم المستخدم)Secret Code (
المفتاح السري)Tax ID
Activity ID (
تسلسل مصدر الدخل)Entity ID:
For companies → use the CCD Registration Number
For individuals → use the MIT-issued Entity ID
For Sales Tax–Registered Businesses:
If your business is registered for Sales Tax (VAT):
Toggle the Sales Tax switch to ON.
Navigate to Settings → Accounting & Tax and ensure a Sales Tax entry has been created.
Once all information is filled in, click Update to save.
⚠️ Important Notice
To ensure successful submission of e-invoices through the ISTD (Income and Sales Tax Department) system, please avoid using special characters in the following fields:
· Company Name
· Customer Name
· Any other fields submitted as part of the e-invoice
Special characters such as ! @ # $ % ^ & * ( ) _ + = { } [ ] ; : " ' < > , . ? / \ | may cause validation errors and result in failed invoice submissions.
We recommend using only letters, numbers, spaces, and basic punctuation (such as hyphens or periods when absolutely necessary).
Failure to comply with this guideline may lead to rejected invoices and potential delays in tax reporting.
Step by Step:
1. From "Dashboard"
2. Click on your "Account Profile"
3. Click "Settings"
4. Click "Business Settings"
5. Click on your company action button
6. click on "Edit"
7. Update the "Client Id" "[[رقم المستخدم]]" in ISTD Portal
8. Update the "Secret Code" "[[المفتاح السري]]" in ISTD Portal
9. Update your "Tax ID"
10. Update your company "Activity Id" "[[تسلسل مصدر الدخل]]" from ISTD Portal
11. Update your business "Enter Entity Id" which is the CCD Registration Number (Company) or your Entity ID from MIT (Individual)
📌 Note
If your business is registered in Sales Tax - VAT
1. Change the sales tax toggle to "ON"
2. Go to Settings - Accounting & Tax and make sure to have Sales Tax created.
12. Click the toggle to keep it on in case of Sales tax Registered.
13. Click "Update" to save all updated information.
⚠️ Important Notice
To ensure successful submission of e-invoices through the ISTD (Income and Sales Tax Department) system, please avoid using special characters in the following fields:
· Company Name
· Customer Name
· Any other fields submitted as part of the e-invoice
Special characters such as ! @ # $ % ^ & * ( ) _ + = { } [ ] ; : " ' < > , . ? / \ | may cause validation errors and result in failed invoice submissions.
We recommend using only letters, numbers, spaces, and basic punctuation (such as hyphens or periods when absolutely necessary).
Failure to comply with this guideline may lead to rejected invoices and potential delays in tax reporting.