Update date 5/12/2025
NuMetric Terms & Conditions Update
We’ve recently updated our Terms & Conditions to better reflect how NuMetric handles account deletion and data retention. These updates clarify:
What happens when a user chooses to delete their account, including permanent data removal.
How data is retained when a subscription is not renewed.
A new compliance notice reminding users to export and retain any legally required financial records before deletion.
These changes do not alter platform functionality; they simply document our existing processes more transparently and help ensure users understand their responsibilities.
Summary of Updates Made to NuMetric Terms & Conditions
Added a new Account Deletion clause explaining that user-initiated deletion results in permanent removal of all data.
Clarified data retention behavior for expired or non-renewed subscriptions (data remains unless the user deletes the account).
Expanded the Data Export section to remind users to download their records before deletion.
Introduced a Compliance Responsibility notice outlining the user’s obligation to retain legally required financial or tax records.
Updated the Effect of Termination section to reflect how data is handled when an account is closed or deleted.
Aligned terminology and processes across Sections 6, 7, and 13 for consistency and transparency.
Update date 6/12/2025
New Starter Account Inactivity Policy Added
We have introduced a new Starter Account Inactivity Policy as part of NuMetric’s Governing Documents.
This policy explains how free Starter accounts are handled when they remain unused for an extended period.
The new policy outlines:
What qualifies a Starter account as inactive
How and when NuMetric will notify inactive users
Conditions under which inactive Starter accounts may be archived or deleted
User responsibility for exporting any needed data
This update does not change paid accounts or accounts with financial activity.
It simply ensures clearer lifecycle management for long-inactive free accounts.
Update date 29/07/2026
Privacy Policy Update AI Assistant Connector
We've updated our Privacy Policy to improve transparency around how NuMetric handles your information.
What's changed?
Added information about the optional AI Assistant Connector, including how it works, what data it can access, and the security measures that protect your information.
Expanded our Data Sharing & Transfers section to explain when information may be shared with AI assistant providers that you choose to connect.
Clarified our data hosting, cross-border transfers, and regional processing practices.
Improved the structure of the policy with clearer sections and updated wording for easier reading.
These updates do not change your ownership of your data or the permissions you control within NuMetric. AI assistant access remains optional, read-only, and is only enabled when you explicitly authorise a connection.
Please review the updated Privacy Policy for full details.