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Items (Products and Services)

Items are base inventory components. Items with variants are grouped products with options like size or color, tracked as separate entries.

Create products and services, find items using filters, and view their settings directly from the inventory list.

Items are the base records used in sales, purchases, and inventory. An item can be a physical product or a service. Products with options such as size or colour can also have variants.
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Find and filter items

Go to Inventory → Item.

Use the filters above the list to find the items you need:

Filter

What it does

Search

Finds items by name or SKU.

Store

Shows items for the selected store.

Category

Filters by categories currently used by items.

Item Type

Shows products, services, or all items.

Select More Filters for additional options:

Filter

Options

Available for Sale

All / Yes / No

Digital Product

All / Yes / No

Sales Channel

POS / ECom; you can select both

Favourites

All / Yes / No

With Variants

All / Yes / No

Hidden on now8

All / Yes / No; available when Digital Product is set to Yes

Choose your filters, then click Filter to apply them.

You can combine filters to narrow the results. Selecting both POS and ECom returns items available on either channel.

The red Clear Filters action appears when a filter is selected. Use it to reset your selections and search text.

Note: If you change Digital Product from Yes, the Hidden on now8 filter resets to All.

Understand the item list

The list displays:

  • Name

  • Attributes

  • SKU

  • Purchase Price

  • Selling Price

  • Actions

The Attributes column shows compact icons for each item’s applicable settings, such as its type, sale availability, digital status, now8 visibility, sales channels, variants, and favourite status.

An explanation bar above the table shows each icon with its label.

  • Hover over an icon to see its meaning.

  • Click an icon in the row or explanation bar to filter by that attribute.

  • Clicking Favourites filters the list; it does not change an item’s favourite setting.

An Available for Sale icon indicates that “I sell this” is enabled. A Hidden on now8 icon refers specifically to visibility on the now8 Digital platform.

To update an item’s details, open its Actions menu and select Edit. Delete is not available from the item list.
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Create a product or service

  1. Go to Inventory → Item.

  2. Click Create Item, then select Add Item if prompted.

  3. Enter the item’s Name and Description.

  4. Select the Item Type: Product or Service.

  5. Set I sell this to Yes if the item is offered for sale, or No if it is purchased for business use.

  6. Complete the applicable settings:

    • Digital Product: Select for a digital offering.

    • Mark as favourite: Mark the item for quick identification.

    • POS: Enable the item for Point of Sale.

    • Sell on ECom: Enable the item for E-commerce.

  7. Enter the applicable Purchase Price, Selling Price, and Tax settings.

  8. Select the Account, Category, and Units.

  9. Enter the SKU, if used.

  10. Complete any applicable stock, barcode, or additional fields.

  11. Click Save.

The fields shown depend on the item type, whether it is available for sale, and the features enabled for your account.
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HS / Customs Code for products

Products include an optional HS / Customs Code field for their customs classification.

Use the Find code link beside the field:

You can leave this field blank when it is not needed.

HS / Customs Code is shown only for products. Services do not display HS / Customs Code or SAC Code. Existing saved code values are preserved.


Create an item with variants

Variants let you manage different options under one item, such as a shirt available in several sizes and colours.

  1. Start creating the item and complete its general details.

  2. Open the Item Options section on the right.

  3. Click Add Options.

  4. Choose the option type, such as Text or Color.

  5. Enter a title, such as Size or Colour.

  6. Click + to add values, such as Small, Medium, and Large.

  7. Add further options if needed.

  8. Review the variant combinations generated by the system.

  9. Complete the applicable price, stock, and item-code details for each variant.

  10. Click Save.

Use With Variants → Yes in the item list to find items that have variants.


Stock management and Inventory Plus

Standard Inventory lets you create products and services for sales and purchases. Stock tracking, weighted average costing, and automated Cost of Goods Sold (COGS) require Inventory Plus.


​Activate Inventory Plus before creating items that need stock management. Items created before activation are not automatically included in real-time stock movements, cost tracking, or inventory valuation.

For stock-managed products available for sale, NuMetric creates the related inventory asset and COGS expense accounts. You select the income account used for sales.

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